parent journey

The following are the steps that you will be guided through to find your favourite nanny(s):

  • We visit your home or conduct a video call to deeply understand your family dynamics, childcare needs, and discuss expat-specific challenges in Barcelona. Our goal is to foster a real connection and provide care from a place of love, ensuring you feel comfortable coming to us with anything.


  • We conduct a thorough search for your ideal nanny, based on your unique requirements and considering personality fit. Our rigorous vetting process, includes background checks, police checks, and in-person assessments, saving you time and effort.


  • We present you with carefully selected nanny profiles that align with your family's needs & parenting wishes. We conduct initial interviews on your behalf, showing you only potential matches to save your time. You choose who you’d like to interview


  • We assist you in conducting interviews with your chosen candidates, facilitating discussions that consider personality and energy matches to ensure authentic connections.


  • We understand the importance of finding the perfect match. That's why we offer our unique trial day(s) allowing you to see your chosen nanny in action within your home environment.


    Duration tailored to your needs:

    1-2 days for day/evening care

    1-2 weeks for full-time placements

    1-2 nights for overnight care

    Purpose: Observe natural interactions between your nanny and children, and assess compatibility with your family's routines and values.

    Benefit: Gain confidence in your choice, knowing you've found a nanny who truly connects with your family.


  • We handle all legal and administrative aspects, ensuring a smooth start for both family and nanny. This includes providing ready-made, legally compliant contracts and a comprehensive onboarding process for both you and your nanny


Our Nanny Collective Guarantee & Ongoing Support

We believe in supporting the whole family, and are committed to your family's long-term satisfaction and peace of mind. Our holistic approach ensures your family thrives in Barcelona by means of our Nanny Collective Guarantee and ongoing support

  • • two check-ins during the first month

    • Comprehensive reviews at 1 and 2 months

    • Quarterly check-ins for continued satisfaction & support

    • Open communication channels for feedback and concerns



  • • 3-month satisfaction guarantee with replacement if needed at no extra cost



  • • Seamless temporary replacements when needed



  • • Regular training in child development, first aid, and educational techniques

    •Training on the tasks and responsibilities of the nannies, detailed and specialized for each service



  • • Complete payroll and tax management

    • Legal compliance support and contract management

    • TBD: Assistance with work permits for international nannies



    Duration tailored to your needs:

    1-2 days for day/evening care

    1-2 weeks for full-time placements

    1-2 nights for overnight care

    Purpose: Observe natural interactions between your nanny and children, and assess compatibility with your family's routines and values.

    Benefit: Gain confidence in your choice, knowing you've found a nanny who truly connects with your family.


 FAQs

At The Nanny Collective, we understand that choosing the right childcare for your family is a significant decision. Here are some common questions from parents, along with detailed answers to help you understand our services and what to expect:

  • Our nannies must be at least 21 years old, have 1-2 years of full-time professional childcare experience, provide two professional references, be fluent in English, have a valid police check, and hold a current CPR & First Aid certification.


  • At The Nanny Collective, we prioritize the safety and reliability of our nannies through a comprehensive vetting process:

    1. We conduct thorough background checks, including police checks and social media screening.

    2. We verify at least two professional references for each nanny.

    3. All nannies must have a valid police check and current CPR & First Aid certification.

    4. Our nannies undergo specialized training to address the unique challenges faced by expat families in Barcelona.

    5. We require a minimum of 1-2 years of full-time professional childcare experience.

    6. Nannies participate in a structured trial period with families, allowing both parties to assess the fit.

    7. We provide ongoing support through monthly check-ins and a supportive community of fellow nannies.

    This rigorous process ensures that our nannies are not only qualified but also embody our core values of trust, reliability, and cultural sensitivity.


  • Many of our nannies are bilingual or multilingual, offering opportunities for language immersion. We can discuss specific language requirements during the matching process.


  • If you want to change your nanny, we're here to help. This typically happens during the trial period, as that is the time to get a feel if you’re a match. We'll work with you to find a suitable replacement without any additional costs. Our goal is to ensure you always have a nanny who fits well with your family's needs and dynamics.

  • We understand that life can be unpredictable, so we ensure you have continuity of care by matching you with two nannies from the start. You will have a Primary Nanny who regularly works with your family and a Supporting Nanny who can step in when needed. If both nannies are unavailable, we will find a temporary replacement to fill any gaps in care

  • Our payment process is designed to be effortless for families. We send you an invoice (bi-)monthly, and the rest is taken care of by us. We offer transparent pricing with our service fees clearly stated for each package option, ensuring you have a clear understanding of the costs involved in your chosen childcare solution.


  • Absolutely. We understand that every family's needs are unique. Within our offered packages and options, we'll work with you to create a tailored solution that best fits your situation. We encourage you to reach out to us so we can discuss your specific requirements and design a package that works perfectly for your family.

  • Our Flexible Care Packages and Night Nanny Packages are valid for one month from the date of purchase. Each package (20, 40, 60, or 80 hours) is valid for one month from the purchase date. Unused hours can be rolled over up to 5 hours per month to ensure our nannies' schedules remain manageable. For Travel Nanny and Weekend Nanny services, the hours are valid for the duration of your trip or the specific weekend booked.


  • tbd


  • Flexible Care offers (adaptable) childcare with nannies employed by our agency. Permanent Nanny Placement offers the option to directly employ the nanny yourself after our matching and setup process by means of a legally binding employment contract between the family and the nanny.

  • Flexible Care allows you to request a different nanny at any time. Permanent Placement offers a free replacement within the first month if issues arise that weren't apparent during the matching process.